Shop Policies

Copyright

The information in all Log Your Memory/Spring Creek Design books is distributed on an “as is” basis, without warranty. Neither the author of the book nor Spring Creek Design nor the publisher shall have any liability to any person or entity with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by the instructions, suggestions, or credits contained in each book.

In the case of an electronic copy of a book (PDF download), the owner of the book may print or have printed one or more copies of the book exclusively for use by members of his or her immediate household. No part of the book may be reproduced or transmitted in any other form or by any other means without the prior written consent of the publisher, with the exception of brief quotations in connection with reviews written specifically for inclusion in magazines, newspapers, or Web sites, or single copies strictly for personal use.

 

Return Policy

Customer satisfaction is a top priority at Log Your Memory and as such, every effort will be made to ensure products and services meet or exceed customer expectations.

If a print product is found to be faulty or does not match its product description, the customer may contact us at support@memorylogbook.com within 14 days of delivery to arrange for replacement or refund.

Because of the nature of digital products, these items are non-returnable. However, in the event a file is damaged or a product does not meet your expectations, we will make every effort to work with you to find a solution that meets your needs.